Success Cases

Real results from businesses that trust us—seamless, secure, and efficient cross-border payments in action

What clients are saying

❝ Our partnership with Bamboo has been an important step in optimizing our processes in Latin America, Their solutions have allowed us to reduce costs and improve the efficiency of our payment operations.❞

Vasilii Everstov

Head of Fintech at InDrive

❝ Partnering with Bamboo has been a game-changer for our payroll operations in Latin America. The real-time payouts and exceptional support have allowed us to enhance client satisfaction while achieving operational efficiencies.❞

Juan Pablo Acosta

Head of Financial Operations at Ontop

❝ By partnering with Bamboo, we have elevated the exceptional experience we deliver to our Zubaleros. Streamlining the payment process enhances their confidence in our platform and ensures a more seamless transaction experience.❞

Gabriela Hernández

COO of Zubale

❝ Bamboo has been a reliable partner, providing direct, open communication with their technical team and ensuring fast and timely responses. This streamlined approach minimizes delays for partners and keeps customer satisfaction at the center❞

Carolina Machado

Regional Development Director LATAM at Coda

❝ This partnership allows us to offer our customers in Argentina more competitive prices in local currency, which is a significant advantage in our mission to deliver high-quality products to Latin America.❞

Santiago García

Country Manager Argentina at Tiendamia

SUCCESS CASE

Transforming ride-hailing in LATAM: How Bamboo boosted inDrive’s payment efficiency

The Challenge

inDrive faced challenges maintaining cost efficiency while ensuring 24/7 payments across LATAM. Delays and inefficiencies affected driver satisfaction and agility. They needed a partner to optimize payments, reduce costs, and provide personalized support to keep drivers engaged and operations running smoothly.

The Solution

Bamboo optimized inDrive’s payments, streamlining cash flow and reducing costs. With a tailored mix of payment methods and dedicated support, Bamboo ensured timely payouts and assistance, boosting efficiency and driver satisfaction.

The Outcomes

Since partnering with Bamboo, inDrive improved payment efficiency and cost management. Driver satisfaction rose, and operations across LATAM became smoother. Bamboo’s flexible support enabled seamless payments, empowering inDrive to scale its impact and growth in the region.

SUCCESS CASE

Ontop & Bamboo: Eliminating payroll delays with real-time payouts in LATAM

The Challenge

Ontop faced payroll challenges in LATAM, with traditional systems causing 3-5 days delays, especially in Colombia. These inefficiencies disrupted their on-demand model, raising costs and lowering satisfaction. They needed a fast, cost-effective solution to streamline payroll while ensuring reliability.

The Solution

Bamboo offered a real-time payouts solution, starting with a no-integration trial using its manual payouts tool. After proving its efficiency, Ontop integrated Bamboo’s API for automated, instant payments, featuring real-time transfers, FX optimization, personalized support, and scalable API integration.

The Outcomes

Payroll processing dropped from days to under an hour with a 99.8% approval rate. Consolidating providers cut costs and improved efficiency. Thousands of LATAM contractors now get instant payments, boosting trust. In one week, Ontop and Bamboo processed millions, proving the solution’s scalability and impact.

SUCCESS CASE

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The Challenge

As Zubale expanded, its payment system faced critical challenges:
Delayed Payouts – The Zubaleros needed to collect their commissions quickly to maintain daily liquidity. However, existing SLAs resulted in multi-day delays, creating frustration among freelancers.

The Solution

Bamboo provided Zubale with a robust regional payout solution, designed to solve these issues efficiently and at scale. The key features of this solution included:
Real-time payouts, reducing transaction times from multiple days to near-instant transfers.

The Outcomes

The implementation of Bamboo’s payout system resulted in significant improvements for Zubale and its Zubaleros:
Instant Payout Execution – SLA times improved dramatically, shifting from multi-day delays to immediate payouts.