Success Cases

Real results from businesses that trust us—seamless, secure, and efficient cross-border payments in action

Tiendamia:
Cross-Border e-Commerce at scale

Optimizing payments and FX in Argentina to strengthen regional growth.

Tiendamia is a leading cross-border marketplace, connecting Latin American consumers with products from the U.S. As the company expanded across the region, Argentina emerged as a key market with significant operational challenges—particularly around payments and currency conversion.

With Bamboo, Tendamia implemented a cross-border payment solution that reduced FX costs, improved local pricing, maintained compliance with local regulations and enabled efficient operations- without requiring a local legal entity.

At glance

3%

Increase in conversion rate

61%

Reduction in chargeback rate

37%

Reduction in refund rate

A transformative journey

To grow in Argentina, Tiendamia needed a partner who could simplify cross-border payments and lower FX costs. Bamboo delivered a fully compliant solution tailored to local market realities—fast, efficient, and built to scale.

The Challenge

Operating in Argentina meant navigating complex local regulations and volatile exchange rates. Tiendamia needed a way to reduce conversion costs while offering local consumers competitive prices in Argentinean Pesos (ARS).

The Solution

Bamboo enabled cross-border payins and payouts, optimizing FX without requiring a local legal entity. The integration was fast, with Deuna as orchestrator, and included both B2C and B2B flows.

The Outcomes

Shortly after going live, Tiendamia saw a measurable impact: a 3% uplift in conversion rate, and a smoother, more reliable checkout experience. Operationally, they achieved a 61% reduction in chargebacks and 37% fewer refunds, signaling stronger transaction quality and improved user satisfaction.

Additionally, Bamboo’s infrastructure enabled the launch of new B2B flows, allowing local marketplaces in Argentina to resell Tiendamia products and settle payments via a single, compliant channel. The model is now expanding to Peru and other LATAM markets.

❝ Bamboo has enabled us to optimize our operations in Argentina by providing a currency conversion solution that truly aligns with our needs. This partnership allows us to offer our customers in Argentina more competitive prices in local currency, which is a significant advantage in our mission to deliver high-quality products to Latin America.❞